With the Bagpoint Home Bag Drop passengers can check-in and drop-off their hold luggage from the comfort of their home and enjoy contactless, bag-free air travel and skip the waiting lines
at the airport saving precious time and reduce exposure to COVID-19.
Decentralising airport baggage check-in
Our Baggage Services
Baggage has always been a major inconvenience for most travellers. Now, due to COVID, decentralized (off-airport) processes are key to the industry's recovery. Travellers are now more than ever concerned about their safety and are very much aware of the fact that long waiting lines and over-crowded terminals will inrease their exposure to COVID-19. At the same time travellers are instructed by both airlines and authorities to arrive early, show PCR and/or vaccination documents, collect their boarding pass at the check-in desk and check-in bags in lieu of cabin baggage. The measurements though clear will unavoidably lead to even longer waiting lines creating sincere concerns and even fear amonst travellers. The Bagpoint baggage services have been developed to address this issues.
Bag Check-in & Drop-off from HOME
Bag Check-in & Drop-off from HUB
With the Bagpoint Hub Bag Drop passengers can check-in and drop-off their hold luggage from the comfort of their hotel and enjoy contactless, bag-free air travel and skip the waiting lines
at the airport saving precious time and reduce exposure to COVID-19.
The Bagpoint Ecosystem
Our unique technology ecosystem enables fully decentralized, contactless baggage check-in & drop-off services, allowing airlines to reduce waiting lines at airport check-in counters to a minimum. Bagpoint is the first in the world to offer a complete decentralized baggage services portfolio and has designed and developed its own self-service bag drop kiosks for use in Bagpoint HUB locations. The kiosks are manufactured by our partner in The Netherlands.
Logistic Partners
Bagpoint Franchisees can work with locally contracted logistic partners. The Bagpoint ecosystem provides a comprehensive order dispatch back-office application combined with our Bagpoint Driver app
Airline Partners
A vital component for checking-in bags off-airport is the connection with our Airliner Partner’s DCS. Connection is quick and easy. Once connected, the bagpoint services can be used throughout the entire airline network.
Bagpoint Booking
Bookings can be made via a customizable airline landing page, bagpoint.com, Bagpoint Counter app in a Bagpoint HUB location or via the Bagpoint mobile app.
Platform
Bagpoint Franchisees
All Bagpoint Franchisees are hosted on the Bagpoint ecosystem and can manage bookings, payments, invoices, drivers but also handle their own order dispatching and a whole lot more.
Bagpoint Driver App
The fixed-workflow Bagpoint Driver app ensures adherence to regulatory requirements and individual airline policies, time and time again.
Bagpoint Bagdrop
Elegant, super easy to use, highly mobile, self-service bag drop units for use in all our Bagpoint HUB locations. Designed by Bagpoint, manufactured in the Netherlands.
The Bagpoint Franchise
In order to be able to expand the Bagpoint decentralized baggage check-in and drop-off services, Bagpoint has set-up a franchise formula that allows contracted franchisees to set-up and exploit the Bagpoint services under the Bagpoint brand, using the Bagpoint ecosystem and all its hard- and software.
Local logistics
Contracted Bagpoint Franchisees are responsible for transporting baggage orders as booked by travellers world-wide and in their franchised area. A booking made via Bagpoint, is a contract
between traveller and the franchisee of the country where the services is consumed.
Local Rules of Engagement
In order to comply to safety and security rules and regulations of the aviation industry and local authorities, Bagpoint has defined local rules of engagement for our franchisees and their drivers to adhere to.
Safety and Security
At Bagpoint we are committed to offering your passengers baggage services that meet or even exceed airport safety and security standards.
GDPR compliance
Bagpoint is fully secure and GDPR compliant and only requires data elements which are strictly necessary for the execution of the baggage service as booked by the traveller and for which permission has been granted.
On board CCTV monitoring
Bagpoint requires franchisees to install CCTV equipment in each transport vehicle to prevent unauthorized access.
Local Rules of Engagement for HUB Partners
In order to comply to safety and security rules and regulations of the aviation industry and local authorities, Bagpoint has defined local rules of engagement for our HUB partners and their staff to adhere to.
Security seal
Bagpoint uses security seas to safeguard the content of each bag. Each security seal has a unique number and QR-code
Local Rules of Enagement for Bagpoint Drivers
In order to comply to safety and security rules and regulations of the aviation industry and local authorities, Bagpoint has defined local rules of enagement for our franchisees and their drivers to adhere to.
Approvoved by authorities
The bagpoint baggage check-in & transport services have been approved by our Airline Partners and Civil Aviation authorities in several countries around the globe
Your Benefits
COVID-19 Proof
Decentralised contactless baggage check-in and drop-off process from HOME and HUB
Additional ancillary revenues
Receives kickback fees whilst reducing your operational costs as less capacity and resources at the airport required
Ready for the future
Bagpoint is working on exciting new services which will help to further decentralise airport baggage check-in.
Enhanced customer loyalty
Travelers can travel contactless, bag-free, worry-free, COVID-19 proof and save precious time by skipping the waiting lines at the airport baggage check-in counter
Bagpoint in the media
